Terms & Conditions

Last Updated: October 15, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the softdreams.co.ke website (the “Service”) operated by Zahrawi Holdings Co. Limited (“SoftDream”, “us”, “we”, or “our”).

1. Agreement to Terms By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Intellectual Property The Service and its original content, features, and functionality (including but not limited to all information, text, graphics, logos, and images) are and will remain the exclusive property of Zahrawi Holdings Co. Limited and its licensors. The brand “SoftDream” and its logos are trademarks of Zahrawi Holdings Co. Limited.

3. Use of the Site You agree to use the Service for lawful purposes only. You are prohibited from using the site to post or transmit any unlawful, threatening, or defamatory material.

4. Products We make every effort to display as accurately as possible the colors, features, and details of the products available on the Service. However, we do not guarantee that the colors, features, and details will be accurate, complete, reliable, current, or free of other errors. All products are subject to availability, and we reserve the right to discontinue any products at any time for any reason.

5. Limitation of Liability In no event shall Zahrawi Holdings Co. Limited, nor its directors, employees, or partners, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses, resulting from your access to or use of the Service.

6. Governing Law These Terms shall be governed and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions.

7. Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms & Conditions on this page.

8. Contact Us If you have any questions about these Terms, please contact us at:

• Email: info@softdreams.co.ke
• Phone: +254711130008